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Objective
Engineer, Mate, Deck for short / long term, or repositioning. New build or refitting assistance. Boat sitting for showing vessels. A situation which would employ my broad technical and customer service background, need for challenges, self-starter initiative, and multi-cultural interpersonal skills.
Mechanical
Second Engineer for 100'+ private cruising motor vessels. Rebuilt marine gasoline engines via written and verbal instructions. Basic small diesel engine and outboard motor troubleshooting knowledge.
Boat Building and Repair
Fiberglass Technician / Carpenter - constructed a Roberts 65’ Catamaran from full size plans.
Marine Carpenter - engineered custom installations of wheelhouse instruments, while specializing in window and leak repair.
Electronic
Fifteen [15] years of electronics and personal computer experience, also freelance Webmaster since 1996. PC based hardware and software configure / troubleshoot, telephone technical support, and consultant / trainer. Built circuit boards and repaired them from component level. Installation of category five and fiber optic media.
Sea Time
1300NM bluewater experience, and other documented seatime.
ROSE MARIE 42' Roberts - auxiliary sail. Operator/Navigator/Deckhand. Port Everglades, Florida to Ponce, Puerto Rico.
COOL CHANCE 42’ Morgan - auxiliary sail. Operator/Navigator/Deckhand. Port of Miami to Saint Petersburg, Florida via News Channel.
EVASION 34' Beneteau - auxiliary sail. Operator/Navigator/Deckhand. Key Biscayne, Florida to the western Bahamas, and return.
CHAMACA 56' Challenger - auxiliary sail. Operator/Deckhand. Offshore Port Everglades, Florida.
ONCE UPON A TIME 41' Catalac - catamaran auxiliary sail. Operator/Deckhand. Offshore Port of Miami, Florida.
BELUGA 50' Viking - sportfish. Operator. Offshore Port Everglades, Florida.
BAHAMA 42' Morgan - auxiliary sail. Operator. Freeport, Bahamas to Port of Palm Beach, Florida.
SUN-N-FUN 8.7M Columbia - auxiliary sail. Owner/Operator. Southeast Florida coastal waters.
Experience
Ten [10] years of direct customer service contact with Fortune 500 executives. Experienced in working with people from diverse cultural backgrounds. Also, a demonstrated ability to satisfy the most demanding of customers.
Technical Sales and Production Associate for marine hardware importer.
Duties: Sales - Dealt with walk-in and over the telephone customers. Provided creative solutions to satisfy the needs of customers utilizing hardware within the program. Customer inquiry follow up, and follow through by documenting order progress in database notes (which coworkers adopted this practice). Production - Quality control tested fit, function, and finish. Machined and adapted products.
Responsibilities: The only employee to be solely responsible for in stock quantity and ordering of a product line. With the strict goal of just in time inventory of over 40 items with a lead time of 4-10 weeks, while forecasting for demand.
Izerwaren
Technical Support via telephone for IBM Mobiles and Aptiva line.
Duties: Diffused emotionally distraught customers. Resolved customer’s problems through troubleshooting hardware / software issues.
The Answer Group
Certificates
Amateur Radio License - Technician, FCC - KD4IHI
Microsoft Certified Professional - MCP
Private Pilot Certificate - ASEL, FAA
SCUBA diver - Open Water - SSI
Education
Bachelor of Science, Aviation Business Administration - three years completed.
Embry-Riddle Aeronautical University (ERAU), Daytona Beach, Florida.
Language Skills
Functionally literate in french, Spanish, and Italian.
International Travel
Majorca, Athens, Paris, Italian Riviera, West Coastal Costa Rica, Caracas, Cozumel, and London. Also, extensive travel throughout the Caribbean.
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